Shipping policy

Shipping Policy

Last Updated: September 10, 2026

Thank you for shopping with us. We are committed to processing and shipping your orders as quickly and safely as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or public holidays. Processing times may be longer during holidays, sales, or periods of high order volume.

Shipping Time

Estimated delivery times depend on the destination and shipping method selected at checkout.

Typical delivery time is approximately 3–7 business days after the order has been shipped.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, customs, holidays, or other circumstances outside our control.

Shipping Costs

Available shipping options and shipping costs will be displayed at checkout before you complete your purchase.

If Free Shipping is offered on an item or order, the applicable free-shipping option will be shown at checkout.

Order Tracking

When tracking information is available, we will provide a tracking number through your order confirmation or shipping notification.

You can use the tracking number to check the status of your shipment through the applicable shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply for reshipment.

Please contact us as soon as possible if you notice an error in your shipping address.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, delivery is handled by the selected shipping carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us so we can assist you with the available next steps.

We recommend checking with household members, neighbors, and the carrier when a package is marked as delivered but has not been received.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number and clear photos of the damaged package and product.

We will review the issue and work with you to find an appropriate solution.